Exceeding Customer Expectations
The world’s largest and most trusted retailer had one primary goal when building its next-generation fulfillment network: show online consumers they never need to go elsewhere to get what they want when they want it.
The core component of their new high-tech facilities is a massive robotic shuttle system that spans from floor to ceiling. With this advanced technology, the retailer:
- Doubles their storage capacity because the system accommodates millions of items
- Doubles the number of orders they can fill in a day because it’s super fast and efficient
- Improves comfort for employees who no longer have to walk up to 9 miles each day to retrieve goods
- Creates new tech-focused jobs that provide more meaningful work and higher wages for associates
The incredible shrinking process delivers.
The robotic shuttle system significantly streamlines the fulfillment process. That’s because one system provides a lot of functionality. It automatically stores stock and overstock. It picks orders. It buffers goods. It sequences orders. It supplies goods-to-person workstations and replenishes other work areas.
- Dynamic access means every item can be accessed from every Workstation.
- Modular design means rack lines, shuttles and lifts can be easily added.
Seamless Integration
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faster processing of express orders
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system availability
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increase in employee performance
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fewer errors
Satisfies the need for speed.
Another reason the retailer selected this particular system? Seamless integration of intelligent software, autonomous robotic systems and people.
Intelligent logistics software precisely orchestrates the storage and retrieval of containers, trays and cartons as well as shuttles. The software also manages orders, tracks inventory and simultaneously manages other automated systems in the fulfillment center.
This system enables unprecedented performance — just 30 minutes from click to ship. It’s also helping the retailer transform its supply chain while creating rewarding experiences for both customers and employees.
