Retail Resource Center

Explore retail automation solutions, insights, case studies and more.

Retailers moves fast, and so do your customers. Meeting their expectations for convenience, speed and personalization while managing inventory, seasonal peaks and rising costs is no small task.

Every step, from order capture to delivery, needs to work seamlessly to keep shoppers coming back. That’s why KNAPP delivers solutions that support the entire retail journey, from store delivery to e‑commerce to omnichannel.

Browse Retail Topics

Our Solutions for Retail Logistics

Automated Storage & Retrieval Systems (AS/RS)

Conveying, Sorting & Handling

Workstations

Pallets

Robotics & AI

All-in-One Software

Fulfillment Models

For retail operations, maximizing space and boosting efficiency are key to success. Our cutting-edge automated storage and retrieval systems (ASRS) are designed to do just that. Our solutions—powered by intelligent shuttles, bots and stacker cranes—provide space-effective storage and high-performance picking, buffering and sequencing for a wide variety of retail products.

You can enjoy seamless logistics with our versatile conveyor and sorting solutions, designed for the unique demands of retail. Our systems efficiently convey, sort and handle everything from cosmetics to electronics, adapting effortlessly to cartons, trays or single items. Solutions like pocket sorters and modular conveyor systems enable efficient returns processing and accurate sorting to specific destinations.

Our Pick-it-Easy Workstations are a true game-changer. They are integrated directly into your automation system and use intuitive technology to guide operators through tasks—from picking and inventory to returns processing. The result is a system that reduces physical strain, eliminates wasted movement and ensures items are always at the operator’s fingertips—improving accuracy and increasing throughput.

Retail operations rely on precise pallet handling to manage diverse SKU profiles, including small and fragile items that are prone to damage. Our systems automate depalletizing at goods‑in, create store-ready pallets at goods‑out and use AI-powered vision to accommodate mixed packaging. This results in stable, store‑ready pallet patterns, while reducing the physical demands placed on workers throughout the process.

AI-powered robots, such as the Pick-it-Easy Robot, are perfect for high-performance order picking and handling of diverse items. By combining intelligent software with robotic automation, we help retailers reduce manual labor and accelerate order fulfillment, for both e-commerce and brick-and-mortar stores.

If your retail supply chain is being held back by fragmented systems, our powerful all-in-one software suite is exactly what you need. Our comprehensive software solution is the central nervous system for logistics. Control, monitor and optimize every logistics process—from initial stock management to final analysis—all from a single, reliable source. Get the transparency and data-driven insights you need to exceed customer expectations in a demanding market!

Brick-and-Mortar

Brick-and-mortar retail may be shifting, but it remains a vital part of the customer experience. At KNAPP, we help retailers modernize their physical store logistics, transforming them from simple sales floors into integrated fulfillment hubs.

E-commerce

The e-commerce sector is defined by high volume, speed and accuracy, with rising customer expectations for rapid fulfillment. At KNAPP, we provide the automation solutions needed to manage this demand efficiently, enabling fast, precise handling of individual orders.

Omnichannel

For a truly unified customer experience, omnichannel logistics must seamlessly integrate all sales channels into one fulfillment network. At KNAPP, our software and automation technologies help you manage a centralized inventory that serves both online and in-store demands, providing the flexibility to adapt to changing customer behavior.

Hear From Our Customers

Parfums Christian Dior sells scents and cosmetics all over the world. Read how they use robotics to transform the complex requirements into a simple solution.

KICKS is a retail chain specializing in cosmetics, skincare, fragrances & haircare. Read how they use automation to sort, pick and prepare their products.

Arvato and DOUGLAS Group:
Arvato delivers innovative technologies to The DOUGLAS Group. Read how they consolidated six warehouses into one.

"KNAPP’s KiSoft software is the brain of the system and ensures that it performs optimally."

Pedro Duran Garcia
Director of Logistics Planning
Arvato

"KNAPP really understood our complex processes and created a highly efficient automation solution to meet our needs."

Olivier Sorbe
Logistics Manager for EMEA
Parfums Christian Dior

"KNAPP helps us deliver everyday low prices."

David Guggina
President & CEO
Walmart U.S.

Advantages for Retail Logistics

Returns Management

Peak Demand Solutions

Store-friendly Delivery

Same- or Next-day Delivery

Omnichannel

Accuracy

In retail, speed is everything—even for returns. Your bottom line shouldn’t be held hostage by off-season merchandise sitting in a warehouse. Our automated returns management system gets returned merchandise processed, inspected and back into sellable inventory faster. Our Pocket Sorters add efficiency by quickly sorting and consolidating returned items, making it easier to reintegrate products into the fulfillment flow. This not only protects cash flow but turns a costly logistics problem into a seamless experience that keeps brand loyalists coming back.

When retail demand spikes, your fulfillment can’t slow down. Our scalable retail logistics solutions give you the power to handle the busiest seasons, from holiday sales to special events. Our systems, designed for day-to-day efficiency and extreme workloads, ensure your operations can scale effortlessly, so you can always deliver.

Tired of inefficient restocking processes? Our retail logistics solutions provide store-friendly deliveries that simplify everything. Goods arrive at your stores pre-sorted by area or aisle, minimizing handling time and reducing errors. The result is an end-to-end supply chain that ensures higher stock availability and a smoother transition from warehouse to shelf.

Fast delivery is no longer a luxury—it’s a customer expectation. Our automated retail solutions ensure you can meet that demand head-on. We optimize your e-commerce fulfillment with fast lead times and intelligent order prioritization, giving you full transparency to the last mile and the ability to consistently deliver on your promises.

Our automated solutions empower you to handle every sales channel from a single, centralized system. By intelligently managing inventory and connecting all warehouse processes, you can process orders from any source with flexibility and speed. When demand shifts, your operation can adapt instantly, ensuring maximum responsiveness and efficiency.

Accuracy is paramount in modern retail logistics. Errors in order picking, packing or shipping can lead to increased costs and dissatisfied customers. By leveraging advanced automation and meticulous process design, retailers can significantly improve order accuracy. This focus on getting every order right the first time contributes to operational efficiency and enhances the overall customer experience.

Awarded as Best Product 2025!

KNAPP’s newest intelligent storage robot, AeroBot, was named the year’s “Best Product of 2025”  at LogiMAT. With its innovative functions and outstanding quality, KNAPP has once again set  the gold standard in warehouse logistics.

Rise to New Dimensions

Insights

Image showing pockets on a pocket sorter system used in high‑throughput logistics operations, illustrating how pocket-based sorting enables resource‑efficient processing, rapid sequencing, and high performance in environments with fluctuating order volumes.

What It Takes To Be Future-Ready

A new approach is needed Most warehouse technology today is already holding you back. Not because it’s broken. But because it was built for a…

Fashion, Retail, Wholesale

May 29, 2026July 8, 2026

Automated warehouse system demonstrating zero‑touch and low‑touch logistics, showcasing robotics, smart software, and streamlined material flow designed to reduce manual handling and increase operational efficiency.

Zeroing in on Zero-Touch

THE CHALLENGE Consistently meeting customer demand while maximizing productivity THE SOLUTION Dynamic low-touch logistics Overcoming the limitations of time and space. A global online fashion…

Customer Service, Fashion, Retail, Wholesale

January 1, 2026July 4, 2026

KNAPP pocket sorter system transporting hanging and flat goods in dynamic pockets, enabling high‑throughput sequencing, smooth order consolidation, and efficient omni‑channel fulfillment within automated warehouse operations.

Why not Consider a Pocket Sorter?

SELECTION CRITERIA The world of logistics is at a technology tipping point. It’s increasingly clear that NOT automating core logistics processes will end up costing…

Fashion, Retail, Wholesale

January 30, 2025July 4, 2026