Pharmacy Resource Center

Explore pharmacy automation solutions, insights, case studies and more.

Today’s pharmacy customers expect more than just a prescription—they demand speed, accuracy and convenience. In an environment of chronic staffing shortages and rigid compliance requirements, meeting these expectations is a constant challenge. We support high-volume pharmaceutical fulfillment, whether for a retail chain, mail-order service or integrated delivery network that requires precise, patient-specific prescription dispensing.

Browse Pharmacy Topics

Our Solutions for Pharmacy Logistics

Benefits

Why Choose KNAPP

Key Technologies

Enterprise Level Support

Mission Zero Touch. Reinvent Pharmacy.

KNAPP’s Central Fill Enterprise Solution

Transform your pharmacy network. Our intelligent orchestration platform ensures prescriptions are filled faster, more accurately and with maximum efficiency.

Why Choose KNAPP?

Optimized Order Routing: Automatically distribute prescriptions across multiple pharmacies based on priority and capacity
Dynamic Scheduling: Real-time updates keep production and delivery on track
Network-Wide Visibility: Full transparency into order status and performance
Improved Patient Care: Faster turnaround times and fewer delays mean happier, healthier patients
The Result: Streamlined, scalable solution that reduces costs, improves workflow and elevates the patient experience

KiSoft Pharmacy Execution System (PES)

KiSoft PES is a next‑generation software for managing pharmacy operations. It streamlines workflows for smarter, faster and fully optimized patient care

Pack2Patient (P2P)

The next‑generation fulfillment platform that delivers the most efficient, accurate and fully automated workflow available today

Automated Tablet & Capsule Dispensers (ATDs)

Fifth generation technology delivers the most durable, accurate and efficient solution for tablet and capsule dispensing

KMeD

Third generation system delivers advanced automation for deeper formulary coverage and superior dispensing accuracy

KNAPP-Store

The ultimate ASRS for units of use and manufacturer’s bottles in the pharmacy. It ensures every medication is stored, tracked, and dispensed with zero compromise

KNAPP’s enterprise‑level pharmacy support gives organizations a unified view of operations across every facility in their network. By consolidating control, monitoring and data flows into a single coordinated environment, pharmacy enterprises gain the transparency and responsiveness needed to keep daily fulfillment stable and compliant.

With real‑time insights from KiSoft Analytics and centralized oversight through a multi‑site control room, teams can proactively manage performance, identify emerging issues and keep mission‑critical processes running at peak reliability. The result is consistent, efficient and predictable operations across all locations.

Support at a Glance:

Centralized control room that consolidates all sites into one command center for streamlined operations
High‑level and facility‑specific dashboards for combined and individual site visibility
End‑to‑end system visualization covering Analytics, Service Desk, Condition Monitoring, CMMS and more
Data integration across PLCs, WCS, SRC and other automation layers
KPI‑driven monitoring that standardizes performance management across the network
Real‑time alerts for rapid awareness of critical events
On‑site customer personnel to oversee daily operations and manage escalations
Proactive maintenance initiation through automatic CMMS task creation
Technical task assignments sent directly to maintenance teams via CMMS
Logistics monitoring that provides visibility into material flow, throughput and overall system health

Hear From Our Customers

Peak Pharmacy provides, next-day delivery to 135 pharmacies. Read how they merged three warehouses into one that also supports their online channel.

Hippocrates Holding has around 480 pharmacies in Italy. Read how their centralized DC fulfills B2B and B2C deliveries.

Awarded as Best Product 2025!

KNAPP’s newest intelligent storage robot, AeroBot, was named the year’s “Best Product of 2025”  at LogiMAT. With its innovative functions and outstanding quality, KNAPP has once again set  the gold standard in warehouse logistics.

Rise to New Dimensions

Thanks to Vision Item Check, we can now fulfill the legal requirements for tracking medications. That being said, it will also greatly improve our goods-in procedure, enabling it to keep up with our growth.”

Ricky D. Ducote

CFO & V.P. of Operations
Lousiana Wholesale Drug

eBook:

Low-Touch Logistics

The eBook addresses modern logistics challenges such as e-commerce growth, labor shortages, and inventory management to enhance profitability and efficiency.

Insights

Pharmacy service and support team providing expert assistance for automated prescription fulfillment and operational reliability in a modern healthcare logistics environment.

Pharmacy Service & Support (PSS)

A Trends Report Service and support requirements for pharmacy have changed. PSS should no longer be relegated to the technical realm. Spare part supply, repairs,…

Healthcare, Pharmacy, Software

October 16, 2025January 19, 2026

Patient wearing a connected medical device that supports continuous monitoring, data‑driven care decisions, and automated workflows designed to reduce healthcare operating costs at scale.

Mitigate Rising Costs

Maximizing profit by minimizing cost. Price hikes for drugs, labor and real estate. Compliance with new regulatory requirements. Macroeconomic conditions. A major pharmaceutical wholesaler fights…

Healthcare, Integrators, Pharmacy

February 26, 2025January 22, 2026