Digitalize to Optimize!

Dynamic Workforce Management

Introducing teamAPP

Every day, about 10,000 skilled workers reach retirement age. As they leave the workforce they’re taking their skills with them. At the same time, Generation Z is not filling the skills gap, which has been growing exponentially for more than a decade. How can organizations keep up with this demographic shift, especially in the dynamic logistics environment?

What strategies can warehouse operations managers use to maximize the efficiency of an aging workforce while attracting the next generation of workers? How can employers retain their employees? What can companies do to ensure continuity, quality and customer services? The answer lies in using technology to enable digital transformation.

handheld device displaying the redpilot interface for real‑time optimization and decision support in warehouse operations

Modernize to appeal to modern workers.

Flexibility is one of the main demands of employees. Today, it even trumps compensation when it comes to recruitment and retention. Using innovative technology to enable efficient and flexible workforce management, gives you the modern image that appeals to a younger generation.

A prominent European alcohol and beverage retailer, trinkgut Hamm, recognized the importance of this trend. They’re using KNAPP’s redPILOT operations control tower for warehouses and fulfillment centers. The company already uses the redPILOT PLANNER module. They’ve added the redPILOT teamAPP as well. This workforce management app increases flexibility for employees, while it decreases complexity in planning for warehouse operations managers.

We spoke with Kai Beerwerth, Operations Manager at trinkgut Hamm about the benefits of using teamAPP.

Q. What are the current challenges you see in workforce management for logistics?

Mr. Beerwerth: One of the biggest challenges in workforce management is finding the right candidates. Many logistics providers are located in our region. Therefore, skilled workers are scarce, and applicants can usually choose from various jobs. As an employer, that means you have to score points with your employer benefits. Nowadays, compensation is only one of many components. Flexible working hours, the balance of work and family life as well as a good and open working atmosphere are the characteristics that are becoming increasingly important.

A large component of the labor market today are student temp workers, part-time employees as well as apprentices. Flexible work hours, as well as employee benefits, are fundamental factors for successful employee acquisition.

Q. How did you decide to use teamAPP at trinkgut Hamm?

Mr. Beerwerth: We decided to use the teamAPP to reduce manual arrangements and administrative work.

warehouse worker using a mobile phone to access real‑time information and manage tasks within a modern distribution center.
female warehouse worker in a safety jacket operating in a modern distribution center to manage tasks efficiently.

Q. Which advantages do you already experience from using the teamAPP?

Mr. Beerwerth: The use of the teamAPP reduces administrative efforts tremendously. Planned shifts and availabilities are directly visible, making personnel planning much easier. The subsequent analysis of planned and actual working times is another major advantage. Additionally, we can assign shifts to our temp workers at short notice and compensate for delivery peaks or no-shows like sick leaves, for example. Also, the employees can see their planned working days in the app at any time.

Q: How important is the use of state-of-the-art technologies for you to master future challenges in the market?

Mr. Beerwerth: Today, apps and innovative workforce planning tools are very interesting for many employees and candidates. The classic shift schedule on the bulletin board may be well established, but in today’s world, employees want to be able to access the information they need and their working times regardless of where they are.

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