THE CHALLENGE
Bringing customers back to stores
THE SOLUTION
No-touch nano-fulfillment
Reimagining the in-store experience.
Everyone’s talking about online experiences these days. Consumers like the simplicity and convenience of eCommerce. But what about all those brick and mortar stores? If you want to get consumers back in stores, the status quo won’t cut it. You need to transform physical stores using modular autonomous robotics, intelligent logistics software and sector-specific expertise.
A growing majority of consumers want more gratifying and personal instore experiences. Yet shoppers seldom encounter modern technologies in physical stores. That’s why retail leaders are reexamining their physical network, closing underperforming stores, and reimagining the instore model for high-performing stores.
New instore experiences are already being built around an automated instore fulfillment system that cleverly combines the best experiences in physical stores with the immediacy and convenience of digital stores.
New instore experiences are already being built around an automated instore fulfillment system that cleverly combines the best experiences in physical stores with the immediacy and convenience of digital stores.
“In the coming years, the real magic will be technology to automate retail behind the scenes and free up store staff’s time to spend with customers on the floor.”
–EssentialRETAIL
A radical reinvention of retail stores.
- A radical reinvention of retail stores.
- Instead of long rows of shelves, goods are showcased in shopper-stopping ways.
- Promotions are presented at the point of sale.
- Experts are on hand for product information and advice in an inviting environment that encourages conversation.
- Items are available on-demand without having to search for the right size or color, so customers can easily test, try and purchase products.
- Customers can pay for products in seconds — without having to wait in long lines — and pick up products in vending compartments.
- Customers can even shop outside of store hours from a 24/7 terminal.
