SAP® EWM by KNAPP
The ideal warehouse management solution for your SAP® IT strategy
SAP® Extended Warehouse Management (EWM) by KNAPP is the clear choice for organizations already invested in SAP®. Whether you are launching a greenfield site, modernizing through a retrofit or optimizing an existing third-party SAP® EWM installation, your projects can reap the benefits of our experience that comes from implementing over 120 SAP® EWM projects and more than 3,000 WMS and WCS projects worldwide.
KNAPP at a Glance
WMS & WCS
Projects Worldwide
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Years as
SAP Partner
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In-house
SAP® EWM Experts
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Our SAP® EWM Solutions
Expand the Possibilities with SAP® EWM by KNAPP
SAP® EWM by KNAPP is the logical choice for organizations using SAP® alongside a Warehouse Management System (WMS) or Warehouse Control System (WCS). By integrating these layers, SAP® EWM by KNAPP communicates directly with control systems (PLC), removing the need for complex, additional middleware and ensuring smooth material flow.
The solution provides a robust, SAP‑native platform for managing and executing complex warehouse operations with clarity, precision and real‑time responsiveness. Built to support a full range of automation levels, it incorporates capabilities such as MFS, SAP® BTP services, emulation and structured building blocks to streamline both implementation and long‑term optimization.
- Comprehensive end-to-end warehouse management and control solution
- Connects with KNAPP and third-party automation for streamlined material flow
- Reduces system complexity with fewer interfaces and unified process control in a single SAP®-based platform
- Delivers scalable performance for any automation level
- Deployable on-premises or in the cloud
- Enables AI driven optimization and smart automation through a unified SAP® system landscape
We offer the following options with SAP® EWM by KNAPP for implementation as a warehouse management system and/or warehouse control system:
- WMS and WCS solution with direct integration of KNAPP or automation technologies by other suppliers for greenfield or retrofit projects
- WCS solution for existing SAP® EWM systems, including systems from third-party suppliers
- SAP® EWM template—with or without SAP® EWM MFS—for rolling out to multiple warehouse locations
- WMS and WCS solution geared for the special requirements of the healthcare sector
- KNAPP Building Blocks, ready-to-use software modules based on 100 percent SAP® coding, for integrating KNAPP technologies and implementing sector-specific processes
Advantages as a warehouse management system and warehouse control system
- Align your logistics with a global SAP® IT strategy by utilizing internationally proven standard functionalities that ensure a future-proof supply chain.
- Build your own internal SAP® EWM expertise through our collaborative joint team approach that fosters long-term self-sufficiency.
- Accelerate your project with KNAPP Building Blocks and KNAPP best-practice solutions for rapid, risk-minimized implementation of sector-specific and individual requirements.
- Experience a seamless handover using a proven project management methodology that incorporates digital twins and multi-step testing to guarantee operational readiness.
- Scale your operations easily across every level of automation and multiple global locations using a single, versatile logistics software platform.
- Integrate automation directly at the PLC level with SAP® EWM MFS to eliminate the need for additional warehouse control computers and reduce complex middleware and the number of interfaces.
- Ensure complete security and transparency with full source code transfer and a comprehensive knowledge exchange that places control firmly in your hands.
- Protect your uptime with our ITIL®-certified 24/7 SAP® EWM Service Desk, providing expert support for both SAP® EWM implementations by KNAPP and existing third-party solutions.
Solutions for all Levels of Automation
Designed for controlling material flows in automated and highly automated warehouses, SAP® EWM Material Flow System (MFS) extends SAP® EWM with a native WCS layer. This enables direct integration of warehouse automation and conveyor technologies at the PLC level—without external middleware or additional software layers.
All processes are mapped within an end-to-end SAP® system landscape, reducing interfaces and improving overall process stability. Whether greenfield or retrofit, the solution ensures efficient, scalable, and future-proof warehouse operations.
SAP® EWM MFS by KNAPP reliably manages even highly automated systems, processing hundreds of thousands of telegrams per hour with latency times under 25 milliseconds—directly from the SAP Cloud. From compact warehouse setups to complex, dynamic environments, the system delivers flexibility and performance across all automation levels.
Joint Implementation for Optimal Knowledge Transfer
Working together takes top priority in our proven project management approach. It provides continuity during the handover and ensures that the necessary know-how is transferred to your in-house IT team.
SAP® EWM Project Approach
Define the foundation for a successful SAP® EWM implementation by creating a clear concept. This includes outlining the procedure, assessing potential risks, identifying success factors, and establishing a realistic schedule and budget. The goal is to provide a structured roadmap that minimizes uncertainty and sets the stage for a smooth project start.
Solutions built on SAP® EWM standards are enhanced with KNAPP best practices to cover individual business and industry-specific needs. This phase focuses on exploring requirements, specifying details and defining the full project scope. By aligning expectations and clarifying deliverables, we create a solid foundation for design and execution.
Our proven multi-stage and automated test methodology includes a digital twin for the subordinate control systems (PLC). The right planning ensures that the go-live and ramp up are successful.
Implement the solution in controlled business releases, ensuring stability and minimizing risk. Advanced emulation and simulation tools are used to validate processes before go-live, reducing on-site testing and shortening startup periods. This approach accelerates deployment while maintaining quality and reliability.
Achieve a successful go-live with a rapid ramp-up to full operational performance. This phase focuses on stabilizing processes, supporting users, and ensuring a smooth transition from project to production, delivering immediate value and long-term reliability.
Round-the-clock support through project completion and beyond. The Service Desk acts as a single point of contact for issue resolution, system monitoring, and guidance. Focus is on maintaining operational stability while planning for future scalability and evolving business needs.
Round-the-Clock Expertise
Round-the-clock, ITIL®-certified support tailored to your processes and systems. Choose from full-service or flexible models for the assistance you need—anytime.
The ITIL®-certified 24/7 SAP® EWM Service Desk is available for all SAP® EWM solutions. Support is scaled in phases based on a detailed analysis of your warehouse processes, material flows, and systems, ensuring our in-house SAP® EWM experts can address your system’s unique requirements.
Services range from a full-service SAP® EWM hotline to flexible hybrid models that provide support at predefined times or for specific processes—giving you the right level of assistance when you need it.
- 24/7 support for all SAP® EWM systems provided by our in-house SAP® EWM experts
- Optimized support designed to detect and resolve recurring errors and performance issues
- On-demand assistance for various services such as inventory management, temporary personnel support on-site or remote, master data maintenance, system cleanup, archiving or S-Notes
SAP® EWM by KNAPP: Intelligent Integrations
SAP® EWM + AeroBot:
AeroBot can be seamlessly integrated with SAP® EWM either via SAP® EWM MFS or through the KNAPP AeroBot App built on SAP BTP—depending on the customer’s strategic approach.
Autonomy often favors SAP® MFS, while a clean-core strategy suggests integration via SAP BTP. This flexibility ensures an implementation that aligns perfectly with individual processes and business goals. The result: real-time coordination between automated inventory handling and SAP® workflows, improving throughput, accuracy, and visibility while reducing manual effort.
SAP® EWM + easyUse Workstations:
The SAP® EWM user interfaces developed by KNAPP are built on the proven easyUse design philosophy—prioritizing clarity, efficiency, and user comfort. These intuitive interfaces, based on SAP®UI5/Fiori technology, are streamlined to focus on what matters most. With a clean layout, smart iconography, and color-coded guidance, warehouse operators can navigate tasks quickly and accurately using touchscreen-enabled Workstations. This results in a seamless user experience that enhances productivity at every step.
SAP® EWM + Business Processes:
KNAPP Building Blocks—ready-to-use software modules based on 100% SAP® coding—extend the capabilities of standard SAP® EWM to meet industry-specific needs. These enhancements support advanced business processes such as order release scheduling based on route departure times and dynamic storage capacity considerations—ensuring that both manual and automated warehouse zones operate with maximum efficiency.
SAP® EWM + KNAPP Subsystem:
With KNAPP Building Blocks, our core technologies like Evo Shuttle, Central Belt System, conveyor systems, vision technology or KNAPP-Store can be directly integrated into SAP® EWM by KNAPP. This tight integration enables real-time control and coordination across the entire warehouse, delivering a unified, high-performance end-to-end SAP® logistics solution.
Our SAP® EWM Support
Added-Value Solutions after Go-Live
Unlock the full potential of your SAP® EWM system with our comprehensive service portfolio—available for any SAP® EWM solution, whether implemented by KNAPP or another SAP partner.
24/7 Service Desk
Consulting & Development
Training
Upgrade & Release Management
Remote or On-site Support
Sales & Configuration of Hardware
Round-the-Clock Expertise
Round-the-clock, ITIL®-certified support tailored to your processes and systems. Choose from full-service or flexible models for the assistance you need—anytime.
The ITIL®-certified 24/7 SAP® EWM Service Desk is available for all SAP® EWM solutions.
Support is scaled in phases based on a detailed analysis of your warehouse processes, material flows, and systems,
ensuring our in-house SAP® EWM experts can address your system’s unique requirements.
Services range from a full-service SAP® EWM hotline to flexible hybrid models that provide support at predefined times or for specific processes—giving you the right level of assistance when you need it.
- 24/7 support for all SAP® EWM systems provided by our in-house SAP® EWM experts.
- Optimized support designed to detect and resolve recurring errors and performance issues.
- On-demand assistance for various services such as inventory management, temporary personnel support on-site or remote, master data maintenance, system cleanup, archiving or S-Notes.
One Optimal Solution
Optimize and adapt your SAP® EWM setup with expert guidance. From process improvements and best practices to S/4HANA migration, we ensure efficiency and scalability.
Customized SAP® EWM systems often need fine-tuning after implementation and these adjustments can be complex.
As an SAP® partner and expert, we provide an outside perspective to identify optimization opportunities in your SAP® EWM system and implement improvements efficiently and on schedule.
- Adapting and optimizing existing processes for expansion projects.
- Simplifying operations with SAP® EWM standard functionalities.
- Implementing KNAPP's best practices in various sectors.
- Providing expert support for technical project management.
- Supporting the migration to SAP® EWM for S/4HANA.
Polish your SAP® EWM skills
Empower your team with targeted SAP® EWM courses—from basic user training to advanced control center operations.
SAP® EWM training courses are a smart investment for strengthening or expanding your company’s in-house expertise. With the right training, your team can fully leverage the power and flexibility of your SAP® EWM solution—optimizing warehouse processes and enhancing customer satisfaction. We offer a range of courses tailored to your learning goals, current knowledge level and desired certification.
- Basic User Training for SAP® EWM.
- Key user training with a focus on deepening knowledge, process orientation and best practices.
- Control center training for operation, monitoring and troubleshooting.
From Release Updates to S4/HANA Migration
Stay current and secure with regular updates, release upgrades and smooth migrations to S/4HANA.
To optimize the SAP® EWM solution, it’s important to regularly upgrade and update the software. Whether you’re updating to the latest release or migrating to S/4HANA, we’re there to help you profit from the latest functions and improvements, which both ensure security and stability and make it easier to adapt to changing business requirements.
- S/4HANA upgrade
- Upgrading to a new release
- SAP Notes
- Updates
The Support You Need, When & How You Need It
Flexible, hands-on expertise for all project phases—from development to go-live and hypercare.
Temporary, hands-on support for SAP® EWM projects is a smart choice when you need to supplement or outsource your SAP® EWM expertise. Our specialists adapt flexibly to the challenges and requirements of each project phase. From development and customization to go-live and hypercare, we provide qualified, experienced support to ensure a smooth implementation and successful rollout of SAP® EWM.
- Remote or onsite.
- Specialized expertise including MFS, UI5, WMS, WES, etc.
- New processes and hypercare.
- Flow control room.
- Support during operation.
- All phases of implementation and post-live support.
Preconfigured Hardware for efficient SAP® EWM processes
As a full-service provider, we also supply the necessary hardware for your SAP® EWM environment. Each component is preconfigured to fit your logistics processes, integrates smoothly with your system, and helps maintain stable, reliable operations.
- Industrial tablets with Fiori screens for forklift control systems.
- Pick-by-voice hardware.
Explore Our Products
KiSoft & SAP® Software Solutions
KiSoft & SAP® Software Solutions
Uniting WMS, WES & WCS into a single, intelligent solution
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Automated Storage & Retrieval Systems (ASRS)
Automated Storage & Retrieval Systems (ASRS)
The largest portfolio of Automated Storage & Retrieval Systems (ASRS)
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Autonomous Mobile Robots (AMRs)
Autonomous Mobile Robots (AMRs)
Smart, adaptable solutions for internal warehouse transport
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Robotics, Picking & Palletizing
Robotics, Picking & Palletizing
Picking and palletizing systems powered by artificial intelligence and machine learning
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Work Stations & Paperless Picking
Work Stations & Paperless Picking
Ergonomic Work Stations and cutting-edge picking solutions
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Conveying & Handling
Sortation Systems
Sortation Systems
Efficiently and accurately sorting and directing goods to the correct destination
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Quality Assurance & Master Data
Quality Assurance & Master Data
Process, inspect and visually capture essential product attributes in seconds
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Healthcare & Pharmacy Solutions
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